Information we collect
• Information you provide to us or allow others to provide to us at various points in your Dr. Jo platform experience may include information about yourself. For example, when you create an account with Dr. Jo, you provide us with personal information such as your name, email address, and phone number. If you place an order with Dr. Jo, we collect information including your address, phone number, payment method information if prepaid, and your order details.
• Technical Information About Your Use of Dr. Jo. When you use Dr. Jo's services, either through our mobile app or website, we automatically receive certain technical information about the hardware and software used.
• Location Permissions: By granting access to location services, we will be able to identify the nearest stores to serve you within the shortest possible time. Once you place an order, you will be able to track your order in real time while your site is running and receive notifications if the app is open in the background.

Cookies and other tracking technologies
Like any website and mobile app, we and our partners use various technologies to collect information, including cookies and device identifiers. Cookies are small text files sent by your computer or mobile device when you use our Services through a browser or mobile device. We may use temporary cookies (which expire when you close your browser or app), persistent cookies (which expire when you choose to clear them from your browser or app files), and other identifiers to collect information from your browser or device that helps us customize your user experience and remember your login to the Dr. Jo platform. We use certain services to help us understand Dr. Jo's use, and these services may also deploy cookies on our website or collect information through our mobile application. For example, we use Google Analytics to understand, in a non-personal way, how users interact with different parts of our website or mobile application.

Log information
When you use the Dr. Jo platform, our servers will record information about your use of the service and the information your device sends. Log information may include things like your device's IP address, information about your browser, operating system, and/or application, device-specific identifiers, the pages you visit and links you click, searches you conduct on the Dr. Jo platform, and other ways you interact with the service. If you are logged in to the Dr. Jo service, this information is stored with your account information.

Children's information
Another priority is adding protection for children while using the internet. We encourage parents and guardians to monitor, participate in, and/or supervise and guide their children's online activity. The Dr. Jo platform does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided this type of information on our platform, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

How we use your information
We may use the information we collect for various purposes, including:
• To provide the Dr. Jo service to you and to improve the quality of service we are able to provide.
• To allow Dr. Jo staff to pick your items from the warehouse, deliver your items to you, and call, text, or send in-app notifications about any updates or issues.
• To charge you for purchases and delivery through one or more payment methods available on the app.
• To provide personalized content (including ads and promotions), such as displaying items you frequently purchase.
• To understand how users interact with our service as a whole to test new features and improve the Dr. Jo platform for everyone.
• To provide customer service, respond to your communications and requests, and contact you about your use of Dr. Jo.

What we share
Dr. Jo is a platform that provides retail and delivery services for goods ordered by users through the Dr. Jo platform app and website. To facilitate your shopping experience, we need to share information about you and your order with third parties who help enable the service. This includes, for example, Dr. Jo's staff who prepare and deliver your order, and the payment processing partner(s) we use to verify and debit your credit card or digital wallet. Note that only our payment processing partner(s) receive any credit card or digital wallet information.
We also share information according to the following principles:
With your consent or at your direction - We will share your information with entities outside of Dr. Jo when we have your consent or at your direction. For example:
• If you invite friends to use Dr. Jo through our platform, we will share certain information with the friends you invite, such as your name and photo. Similarly, if you choose to join someone else's shopping cart, they will see some of your information.
• For external processing - We sometimes employ third parties outside of Dr. Jo to process information on our behalf in accordance with this Privacy Policy and using other appropriate security and confidentiality measures.
• For legal purposes - We share your information when we believe disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities; (b) prevent, detect, or otherwise address fraud, security, or technical issues; or (c) protect the safety, rights, or property of any person, the public, or the Dr. Jo Service.
• On a non-personal or aggregate basis - We share information with retailers and advertisers both on a non-personal identification basis (including order and delivery details, but not payment information) and on an aggregate basis.
• For business purposes - We may share your information in connection with, or during negotiations of, any merger, sale of company assets, or financing and acquisition of all or a portion of our business by another company. We may also share your information between Dr. Jo and current and future owners, subsidiaries, affiliates, and other companies under common control and ownership.
All credit card and digital wallet details and personally identifiable information will not be stored, sold, shared, or rented to any third party.

Changes to this policy
This Policy may change from time to time, and any revised policy will be posted on this page, so we encourage you to review it regularly. If we make any changes, we will notify you by revising the date at the top of this Policy. In some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification).

Consent
By using the Dr. Jo platform, you hereby consent to our Privacy Policy and agree to its terms and conditions.

Account deletion
To delete your account, please email info@drjo-beauty.com.